TERMS & CONDITIONS
All correspondence(s) in respect of Tours / Travel Services
and bookings should be addressed to Kissan Travels.
All correspondence(s) in respect of Tours / Travel Services
and bookings should be addressed to Kissan Travels.
On confirmation of booking your contract is with Kissan
Travels. A contract exists between us when we confirm your tour/travel services
and have received the deposit amount from your end.
BOOKING
For the services contracted, a minimum deposit of 25% of the
total cost is to be paid by you to Kissan Travels. The deposit
is required to hold the booking on confirmed basis.
BALANCE
Balance payment is to be made the date of start of services.
Any booking made within 7-15 working days of the date of services would be
considered to be a late booking and for same the full and final payment is
required to be made at the time of booking itself.
NOTE*
Apart from above, in case of bookings for hotel or resort bookings during the peak season (X-Mas, New Year, Pushkar Fair, Diwali etc) full payment is required to be made at the time of booking itself.
All payments are to be made in name of Kissan Travels.
POLICY REGARDING CANCELLATION / NO SHOW / EARLY DEPARTURE :
In case of cancellation of tour/travel services due to any
avoidable/unavoidable reason/s we must be informed in writing. Cancellation
charges would be effective from the date we receive letter in writing and
cancellation charges would be as follows :
NOTE*
Regarding refund of unused / unutilized services (which are paid for and cancelled in advance) the refund amount would be worked out based on cancellation policy as described above and the money would be accordingly refunded to the person who has made the payment to us. Please note that the refund process may take 2 - 4 weeks due to banking procedures. The refund will be processed to same mode of payment from which transaction was originally made & transaction charges for same will be deducted from total refundable amount.
ARRIVAL AND DEPARTURE POLICY
Check-In Timings: 1200 - 1500 Hours
Early arrival is subject to availability. For guaranteed
early check-in, reservation needs to be made starting from the previous night.
Check-In Timings: 1200 - 1500 Hours
Late check-outs are available on request and subject to
availability / Payment.
EXTRA USAGE OF VECHICLE
Please note that the cost of extra usage of vehicle (cars /
coaches with the driver) is not included in the services and hence extra usage
of Vehicle after transfer or after sightseeing is not allowed until unless it
is mentioned in the detailed itinerary / services.
OUR LIABILITIES & LIMITATIONS
Please note that after the finalization of the tour/service cost, if there are any hikes in entrance fees of monuments/museums, taxes, fuel cost or guide charges by the Govt. of India, the same would be charged as extra.
Kissan Travels rates are based on the prevailing
rates as negotiated by us with the hotels. Hotels retain the right to modify
the rates without notice. In case of such change - the rates quoted by us
before modification can be changed by us according to the modifications by
hotels.
Kissan Travels and its associates acts only in
the capacity of an agent for the hotels & the contractors providing other
services & all exchange orders, receipts, contracts & tickets issued by
us - are issued subject to terms & conditions under which these services
are provided by them. The tickets, coupons or passage contract in use by
carrier / hotel or other contractors rendering services shall constitute the
sole contract between the Clients and such contractor.
Kissan Travels itineraries are sample
itineraries, intended to give you a general idea of the likely trip schedule.
Numerous factors such as weather, road conditions, the physical ability of the
participants etc. may dictate itinerary changes either before the tour or while
on the trail. Kissan Travels reserves the right to amend any aspect of the
itinerary including transportation and accommodation without notice in the
interest of the trip, participants' safety, comfort and general wellbeing
without making any rebate, allowance or refund and extra cost, if any, would be
payable by the client.
Kissan Travels shall not be responsible for any
delay or change in programme or expenses incurred or special / consequential
loss, injury and damage - directly or indirectly - due to natural hazards,
flight cancellations, accident, breakdown of machinery or equipment, breakdown
of transport, weather, sickness, landslides, political closures, acts of God,
perils incident to the sea, floods, fire, acts of Government or any other
authorities, wars, civil disturbances, riots, theft, pilferage, epidemics,
quarantines, medical or custom department regulations, defaults, or any other
causes beyond our control or any untoward incidents or any such causes
whatsoever including any liability or extra expenses sustained by the Clients.
Further, the Clients shall be liable for the liability or extra expenses
incurred by him / her as a result of the forgoing causes.
Kissan Travels shall not be responsible and
shall not accept any liability towards the Clients or his/her legal
representative for any loss of property or damages resulting from death or
injuries including loss of services which the Clients may sustain on account of
act, negligence or default by any transportation Company, hotel agents or any
other body of persons, its agents or service providers providing such services
or facilities or arising out of or while engaged in any tour, means of
transportation or other services, whether due to ownership, maintenance , use,
operation or control of any automobile, bicycle, boat, motor, or other vehicle
in common carrier or otherwise and whether due to its or there negligence or
otherwise or regardless of how caused. Clients using sporting equipment,
bicycles, sailing boats, scuba diving gear, hired or supplied by hotels or
rental bodies shall do so at their own risk.
Kissan Travels do not have any insurance policy
covering the expenses for accident, sickness, loss due to theft, or any other
reasons. Visitors are advised to seek such insurance arrangements in their home
country. All baggage & personal property/s at all times are at the client's
risk.
Kissan Travels reserves the right to cancel any
services in case it deems that the tour, trip or passage is impracticable for
any reason or should circumstances warrant such action, upon refunding the
value thereof and the Client shall not have any other or further claim against
the company by any reason thereof.
Kissan Travels reserves the right to refuse to
carry out its contract with any person whom it may consider to be undesirable
in its absolute discretion and it shall not be required to show any reason for
doing so. All disputes arising in connection with this Agreement shall be
referred to an Arbitrator to be appointed by Kissan Travels All such disputes
shall be subject to the jurisdiction of Amritsar, Punjab (India) Courts only.
The laws of India shall govern the validity, interpretation, construction,
performance and enforcement of these terms and conditions.